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Investment in digital technology is only a piece of the digital transformation puzzle. Having an advantage in technology is not enough to keep an organization out front in the digital age. It is organizational culture, enlightened leadership, and talent that will ultimately create a sustainable competitive advantage. The benefits of digital transformation can never be fully achieved without a concurrent investment in the human capital aspect of transformation and innovation.
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The Human Element and the New Leadership
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Charles Mitchell
Executive Director, Knowledge Content & Quality
The Conference Board |