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Engagement can make a difference in employee and organizational performance; however, promoting a culture of engagement in the workplace is not easy. Chief human resources officers are in a prime position to affect business results through human capital—there are few things more important in their role than building a culture of engagement and the highly engaging leaders who will deliver performance through engaged teams. This report features many talent management processes from 15 exemplar organizations, including Accenture, Cardinal Health, Mayo Clinic, McDonald’s, Quicken Loans, and Wipro. 

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DNA of Engagement: How Organizations Build and Sustain Highly Engaging Leaders - CHRO Strategic Implications

Authors
  • Rebecca Ray, PhD, Executive Vice President, Knowledge Organization, and Human Capital Practice Lead
  • Patrick Hyland, PhD, Director of Research & Development, Sirota
  • Adam Pressman, Global Director, Client Partnerships, Sirota
  • David Dye, PhD, Director, Human Capital Practice, Deloitte
  • Joseph Kaplan, Leader, Employee Engagement Practice, Deloitte
  • 2015 Research Fellows of The Engagement InstituteTM
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